Our Practitioner Terms and Conditions

1. Who these Practitioner Terms apply to

1.1 Scope

These Practitioner Terms apply to you if you register with us as a practitioner to use the Practitioner Portal, the i-screen API, or any other integration or arrangement through which you order tests for, or provide clinical services to, Clients in connection with i-screen's services.

These Practitioner Terms do not apply to: (a) Resellers (including gyms, personal trainers, coaching platforms, and similar non-clinical professionals) who are governed by separate Reseller Terms;

(b) Affiliates (including content creators and commercial referral partners without a clinical relationship with the customer) who are governed by separate Affiliate Terms; or

(c) corporate wellness clients, who are governed by the Corporate Services provisions of the General Terms or a separate corporate services agreement.

1.2 Eligibility Tiers

We recognise two tiers of practitioner eligibility. The tier you belong to determines your verification requirements, the tests you may order, and the ordering models available to you.

Tier 1 — AHPRA-Registered Practitioners. Practitioners who hold current registration with the Australian Health Practitioner Regulation Agency (AHPRA) under the Health Practitioner Regulation National Law, including medical practitioners, nurses, midwives, pharmacists, Chinese medicine practitioners, psychologists, chiropractors, osteopaths, physiotherapists, occupational therapists, optometrists, podiatrists, paramedics, and dental practitioners.

Tier 2 — Recognised Non-AHPRA Practitioners. Practitioners who are not registered under the National Law but who hold current membership of a professional association recognised by us from time to time, whose scope of practice includes ordering and interpreting pathology or related testing. Recognised associations include Dietitians Australia (Accredited Practising Dietitians), the Australian Natural Therapists Association (ANTA), the Australian Traditional-Medicine Society (ATMS), the Naturopaths and Herbalists Association of Australia (NHAA), the Australian Naturopathic Practitioners Association (ANPA), and the Complementary Medicine Association (CMA), as updated by us from time to time.

Practitioners outside both tiers. You are not eligible to register as a practitioner under these Practitioner Terms if you are not in Tier 1 or Tier 2. Non-clinical professionals (including personal trainers, strength and conditioning coaches, and wellness coaches) are separately eligible to apply to our Reseller program.

1.3 Overseas practitioners The Practitioner Portal and API are intended for practitioners providing services to Clients located in Australia. Practitioners registered only in jurisdictions outside Australia, or who wish to order tests for Clients located outside Australia, should contact us before registering. Separate arrangements may apply, or registration may be declined.

1.4 Definitions used in these Practitioner Terms Abnormal Critical Result means a result identified as an abnormal critical result under i-screen's clinical governance framework in force from time to time.

API means the i-screen application programming interface and any associated system-to-system integrations through which you may place orders, retrieve results, or interact with our Platform.

API Acceptable Use Policy means the document of that name we make available to you through the Practitioner Portal, as updated by us from time to time, which forms part of these Practitioner Terms in respect of any API use.

Client means a person for whom you order a test or to whom you provide clinical services in connection with i-screen's services.

Client Discount has the meaning given in clause 7.2.

Commercial Structure means either the Direct Purchase Model or the Patient-Pays Model, as described in clause 5.

Direct Purchase Model means the Commercial Structure in which you, as the practitioner, pay i-screen for the test at the price set out in the Direct Purchase Pricing Schedule, and on-supply the test to the Client as part of your own consultation, program, or service.

Direct Purchase Pricing Schedule means the practitioner-specific pricing schedule we make available to you through the Practitioner Portal for the Direct Purchase Model, as updated by us from time to time.

Eligible Test means, in respect of a practitioner, a test that (a) is listed on our website or Portal as available to practitioners in your tier, (b) is available for ordering under the Ordering Model and Commercial Structure you are using, and (c) is otherwise available for ordering under these Practitioner Terms and any applicable product-specific rules notified by us.

Hold Period has the meaning given in clause 3.4(d).

Laboratory Partner has the meaning given in the General Terms.

Ordering Model means any of the Portal Order, API Order, and Direct Purchase Order models described in clause 4.

Patient-Pays Model means the Commercial Structure in which the Client pays i-screen directly for the test at the applicable discounted price, and you, as the practitioner, receive no commission or other payment from i-screen in respect of the order.

Practitioner Account means the account you create in the Practitioner Portal to access the services described in these Practitioner Terms.

Practitioner Portal means the online portal we make available to registered practitioners for the purposes described in clause 4.

Professional Body means AHPRA and the relevant National Board in respect of Tier 1 practitioners, and the relevant recognised professional association in respect of Tier 2 practitioners.

2. Practitioner Account Registration and Verification

2.1 Registration requirements

To register a Practitioner Account, you must provide us with accurate, current, and complete information about your professional registration, qualifications, scope of practice, professional indemnity insurance, practice location, and contact details, and must agree to these Practitioner Terms, the General Terms, and the Privacy Policy.

You represent and warrant that all information you provide is true, and that you will update it promptly whenever any of it changes — including any change to your registration, scope of practice, professional association membership, or insurance coverage.

2.2 Verification at registration

We verify practitioner credentials as part of the registration process. You acknowledge and agree that: (a) if you are a Tier 1 practitioner, we will verify your registration against the public AHPRA register, and registration of a Practitioner Account is conditional on the verification returning a current, unrestricted, or otherwise acceptable registration status;

(b) if you are a Tier 2 practitioner, we will require evidence of your current membership of a recognised professional association and current professional indemnity insurance, and registration of a Practitioner Account is conditional on that evidence being provided and accepted by us;

(c) we may request additional evidence or information in our reasonable discretion, and may decline to register or maintain a Practitioner Account where we are not satisfied as to your eligibility.

2.3 Ongoing verification and revalidation

You acknowledge and agree that: (a) we verify Tier 1 registration against the AHPRA register on an ongoing basis annually, or at such other cadence as we determine;

(b) Tier 2 practitioners must provide updated evidence of association membership and professional indemnity insurance annually, and at any other time we reasonably request;

(c) we may suspend or terminate your Practitioner Account at any time, without prior notice, if your registration lapses, becomes subject to conditions we consider inconsistent with your access to the services, or cannot be verified;

(d) you must notify us immediately on becoming aware of any change to your registration status, the terms of your registration, your scope of practice, your professional association membership, or your professional indemnity insurance; and

(e) we may indicate your verification status through the Practitioner Portal, and may prevent you from placing new orders where your registration, association membership, or professional indemnity insurance is not current or cannot be verified. You remain solely responsible for maintaining current registration, association membership, and insurance, and for keeping us informed; our systems for verification and status display are not a substitute for your own compliance.

2.4 Practitioner warranties

You warrant to us, on registration and continuously while you hold a Practitioner Account, that: (a) you are registered as a practitioner as represented to us, and your registration is current and in good standing;

(b) you hold current professional indemnity insurance of an amount and scope appropriate to your clinical practice, including cover appropriate to ordering pathology or related testing where your practice includes this activity;

(c) you practise in accordance with the codes of conduct, professional standards, scope-of-practice guidance, and ethical requirements of your Professional Body;

(d) your use of our services, and your ordering of tests through any Ordering Model or Commercial Structure, is within your scope of practice as determined by your Professional Body and by your own professional judgment; and

(e) you are not subject to any conditions, undertakings, suspensions, cancellations, or other regulatory outcomes that would make your use of our services inconsistent with those codes, standards, or requirements.

2.5 Account security

You are responsible for maintaining the confidentiality and security of your Practitioner Account credentials, including for API access where applicable, and for all activity under your account. You must not share credentials or allow another person to access your account. You must notify us immediately of any suspected unauthorised access.

3. Practitioner–Client Relationship

3.1 You are the practitioner

When you use our services to order a test for, or provide clinical services to, a Client: (a) you are the Client's treating, referring, and requesting practitioner for all clinical, professional, and regulatory purposes;

(b) the clinical relationship is between you and the Client, not between i-screen and the Client (in respect of that clinical relationship); and

(c) i-screen's role is limited to the services described in clause 4 and elsewhere in these Practitioner Terms — coordinating and facilitating testing, providing educational content, and providing platform infrastructure — and i-screen is not the Client's treating, referring, or requesting practitioner.

3.2 Limits of i-screen's information to you

You acknowledge and agree that: (a) except where we provide you with enhanced interpretive content at our discretion, the interpretations, AI-generated content, and educational material we make available to you are substantially the same as those we make available to the Client, and are general educational content not tailored to the Client's individual circumstances;

(b) no content we make available to you is a clinical consultation, second opinion, or personalised medical advice;

(c) you must apply your own clinical judgment, knowledge of the Client's complete medical history, and professional expertise when interpreting results and advising the Client; and

(d) our in-house health professionals who review results for quality and appropriateness before release are not acting as the Client's clinicians and are not providing clinical services to you.

3.3 Duty of Care

In respect of every test you order and every Client to whom you provide clinical services in connection with our services, you accept and retain full duty of care to the Client, including for: (a) determining the clinical appropriateness of the test for the Client;

(b) obtaining any informed consent required prior to testing;

(c) having a clinically appropriate relationship with the Client sufficient to support the order, including (where relevant to your profession) an appropriate assessment, history, and clinical rationale;

(d) clinically interpreting the results in the context of the Client's complete medical history, current medications, and individual circumstances;

(e) communicating the results and their clinical significance to the Client;

(f) following up on any abnormal, unexpected, urgent, critical, or otherwise clinically significant results;

(g) arranging any further assessment, investigation, referral, or treatment the Client may require; and

(h) complying with your obligations in respect of notifiable conditions under applicable public health legislation, independently of the statutory reporting obligations of our Laboratory Partners referred to in clause 3.5 of the General Terms.

3.4 i-screen's review, release, and escalation of results

(a) You acknowledge and agree that our review of results before release (as described in clause 3.1 of the General Terms) is for quality and appropriateness of educational content, and is not clinical care of the Client, a clinical second opinion, or a substitute for your clinical interpretation.

(b) Once we have completed our review of a Client's result, the result is made available to you through the Practitioner Portal or API for your clinical interpretation and release to the Client.

(c) Client release — default. By default, we release each reviewed result to the Client at the same time as, or shortly after, it is made available to you, and notify the Client in accordance with their communication preferences.

(d) Client release — practitioner hold. Where you have selected, in respect of a Client, that you wish to review results before they are released to the Client, we will withhold release to the Client for up to 14 days from the date the result is received by i-screen from the Laboratory Partner (the Hold Period), during which you may review the result and release it to the Client manually through the Practitioner Portal.

(e) Automatic release at end of Hold Period. If you have not released the result by the end of the Hold Period, we will release it automatically to the Client and notify the Client in accordance with their standard communication preferences. We will notify you through the Practitioner Portal and by email when the automatic release occurs.

(f) Automatic override for Abnormal Critical Results. Regardless of any practitioner hold, communication preference, or other setting: (i) where a result is identified as an Abnormal Critical Result, we will release the result to the Client as soon as practicable after the result has been through our review process, and will communicate with the Client directly about the need to seek appropriate medical care;

(ii) we will notify you through the Practitioner Portal and by email that the automatic override has occurred, as soon as practicable; and

(iii) the automatic override does not relieve you of your Duty of Care under clause 3.3, including your obligation to take timely clinical action in respect of the Abnormal Critical Result.

(g) Practitioner notification during Hold Period. Where a result has been placed on practitioner hold and the result has been flagged through our clinical governance framework as warranting prompt practitioner review, we may notify you through the Practitioner Portal and by email that prompt review is warranted. You remain solely responsible for taking any clinical action required, and such notification does not transfer clinical responsibility to i-screen or reduce your Duty of Care.

(h) No guarantee of separate notification. Except as specifically provided in this clause 3.4, i-screen does not guarantee that you will be separately notified of any particular result, including any abnormal, urgent, or critical result, unless we have expressly agreed with you in writing that we will do so.

(i) Your Duty of Care is unaffected. In the event of any urgent, critical, or clinically significant result in respect of a Client whose test you have ordered, you are solely responsible for taking timely clinical action, including contacting the Client and arranging appropriate care, regardless of whether i-screen also communicates with the Client about the result and regardless of whether an automatic release has occurred.

(j) Client override of communication preferences. A Client may, at any time and through their own i-screen account or by contacting i-screen directly, change their communication preferences to receive notifications of results and related communications directly from i-screen. Any such change by the Client overrides any communication preference you have set in respect of the Client.

3.5 Scope of practice

You are solely responsible for determining, in each case and on an ongoing basis, whether ordering a particular test, in a particular Ordering Model, under a particular Commercial Structure, in respect of a particular Client, is within your scope of practice and consistent with your professional obligations.

Without limiting the foregoing, you acknowledge and agree that: (a) the availability of a test in our catalogue, or the fact that our systems permit you to place an order, is not a representation by us that the order is within your scope of practice;

(b) you should seek guidance from your Professional Body, your professional association, your professional indemnity insurer, or independent legal advice where you are uncertain; and

(c) you are solely responsible for the consequences of ordering a test outside your scope of practice, and indemnify i-screen against any claim arising from your doing so on the terms set out in clause 13.5 of the General Terms.

3.6 Adding a Client

Before adding a Client to the Practitioner Portal or otherwise providing a Client's personal information to i-screen, you warrant that you have obtained the Client's consent for: (a) the disclosure of the Client's personal information (including their name, contact details, date of birth, and any health information relevant to the test) to i-screen;

(b) i-screen to create an account for the Client, hold their personal and health information, and communicate with them in connection with the test and i-screen's services;

(c) any automatic communications from i-screen to the Client, including notifications, pathology request forms, and results, as described in clause 3.4; and

(d) the Client's information being handled in accordance with i-screen's Privacy Policy. You are solely responsible for obtaining and documenting this consent in a manner consistent with your Professional Body's requirements and applicable privacy law, including the Australian Privacy Principles.

4. Ordering Models

4.1 Three Ordering Models

Tests may be ordered under one of the following three Ordering Models. Ordering Model refers to the technical channel through which an order is placed with us. It is separate from, but may be combined with, the Commercial Structure described in clause 5.

Portal Order. An order placed through the Practitioner Portal. This is the default Ordering Model and is available to all practitioners with a verified Practitioner Account.

API Order. An order placed via the i-screen API or another system-to-system integration. Available on application and subject to approval under clause 4.4.

Direct Purchase Order. An order placed under the Direct Purchase Model (see clause 5.3), whether submitted through the Portal, API, or another means we approve.

4.2 What the Practitioner Portal provides

The Practitioner Portal is the default means by which practitioners access i-screen's services. Through the Portal, you may: (a) register Clients and create Client records;

(b) order Eligible Tests for Clients;

(c) generate pathology request forms for Clients to take to a Collection Centre;

(d) access the results of tests you have ordered, together with i-screen's interpretive and educational content, subject to the release mechanism described in clause 3.4;

(e) track referrals and orders over time;

(f) manage your Practitioner Account and verification details; and

(g) access any additional features we make available to practitioners from time to time.

4.3 Availability of Ordering Models

The Portal Order model and the Direct Purchase Order model are available to all verified practitioners, subject to: (a) the Commercial Structure provisions in clause 5, including the additional warranties applying to Direct Purchase Orders under clause 5.7;

(b) our right to restrict tests, test categories, or ordering capabilities under clause 5.4; and

(c) our right to withdraw or limit your access to any Ordering Model under clause 10 (Suspension and Termination) or elsewhere in these Practitioner Terms.

4.4 API access - approval required

API access is additional to Portal and Direct Purchase access, and is subject to our separate approval. To apply for API access, contact us through the Practitioner Portal. In deciding whether to approve, we may consider: (a) your tier and scope of practice;

(b) the nature of your clinical practice and the Clients you serve;

(c) your technical and information-security capability;

(d) our own clinical governance, regulatory, and risk-management considerations; and (e) any other matter relevant in our reasonable discretion.

We may approve API access with conditions, may decline an application, and may withdraw approval at any time.

Orders placed via the API are subject to these Practitioner Terms in the same way as Portal Orders, including the warranties in clause 5.6, any additional warranties under clause 5.7, and the Duty of Care in clause 3.3.

Where you are approved for API access: (a) you will receive API credentials, which are confidential and must be secured in accordance with the API Acceptable Use Policy;

(b) your API use is subject to the API Acceptable Use Policy, which forms part of these Practitioner Terms and may be updated from time to time;

(c) any technical specifications, data schemas, or integration requirements we provide form part of the arrangement between us;

(d) you are responsible for the security of any system that interacts with our API, and for ensuring that any employees, contractors, or third-party providers accessing the API on your behalf comply with these Practitioner Terms and the API Acceptable Use Policy; and

(e) we may suspend or revoke API access at any time in our reasonable discretion, including to protect the security or integrity of our systems.

4.5 Portal limitations

The Practitioner Portal, API, and any related tools we provide are not: (a) a substitute for your own clinical record-keeping, practice management, or professional documentation systems;

(b) a source of clinical advice, diagnosis, or treatment recommendations; or

(c) a means by which i-screen assumes any of the Client-facing responsibilities described in clause 3.

4.6 Use restrictions

You must not: (a) use the Portal, API, or any i-screen service for any purpose other than the provision of clinical services to Clients within your scope of practice;

(b) use our services to order tests for a person other than a Client to whom you provide clinical services;

(c) share Portal or API access with any other person, including colleagues within your practice — each practitioner must have their own verified Practitioner Account;

(d) use automated means to access the Portal (use of the API is governed by clause 4.4);

(e) attempt to circumvent our verification, eligibility, or test-catalogue gating; or

(f) use our services in a manner inconsistent with these Practitioner Terms, the General Terms, the Privacy Policy, or applicable law.

5. Commercial Structures

5.1 Two Commercial Structures

Two Commercial Structures are available to you for ordering tests. Commercial Structure refers to who pays i-screen for the test and how you are compensated (if at all). It is separate from, but is applied to, each order placed under an Ordering Model.

Patient-Pays Model. The default. The Client pays i-screen directly for the test at the applicable discounted price. You receive no commission or other payment from i-screen in respect of the order. The Client Discount (clause 7.2) applies.

Direct Purchase Model. You, as the practitioner, pay i-screen for the test at the price set out in the Direct Purchase Pricing Schedule, and on-supply the test to the Client as part of your own consultation, program, or service. The Client does not transact with i-screen in respect of the test.

5.2 Patient-Pays Model

Under the Patient-Pays Model: (a) the Client has, or is invited to create, an i-screen consumer account;

(b) the Client pays i-screen directly for the test (or is invoiced by i-screen at your direction);

(c) you are the referring and requesting practitioner for the test;

(d) the Client receives the Client Discount described in clause 7.2; and

(e) you do not receive a commission, referral fee, or other payment from i-screen in respect of the order.

5.3 Direct Purchase Model

The Direct Purchase Model is available to all verified practitioners, subject to the additional warranties in clause 5.7. When you use the Direct Purchase Model: (a) pricing is set out in the Direct Purchase Pricing Schedule we make available to you through the Practitioner Portal, and may be updated by us on reasonable notice;

(b) you authorise us to charge the payment method you nominate for each Direct Purchase Order at the time the order is placed;

(c) all Direct Purchase Orders are final once placed and are non-refundable save in accordance with clause 8.2 of the General Terms and any product-specific service issue policies we operate;

(d) you are solely responsible for any on-supply arrangement with the Client, including whether you charge the Client at cost, with a margin, or as part of a bundled consultation fee; and

(e) we may withdraw or limit your access to the Direct Purchase Model at any time in our reasonable discretion.

5.4 Restrictions by tier, Ordering Model, Commercial Structure, and product

We may restrict the tests, test categories, or ordering capabilities available to you based on: (a) your eligibility tier (Tier 1 or Tier 2);

(b) the Ordering Model you are using;

(c) the Commercial Structure you are using;

(d) any product-specific requirements or clinical governance determinations; and

(e) any other criteria we notify from time to time.

The fact that a test appears in our general catalogue, or that our systems permit you to place a particular order, is not a representation by us that the test is available to you under your tier, Ordering Model, Commercial Structure, or approval scope.

5.5 Tier-based test catalogue

Our test catalogue distinguishes between tests available to Tier 1 practitioners and tests available to Tier 2 practitioners, as determined by us from time to time in accordance with our clinical governance policy.

Tier 2 practitioners may not have access to some tests that are available to Tier 1 practitioners, including (without limitation) tests our clinical governance policy identifies as requiring broader diagnostic context, tests associated with significant clinical decision-making, and certain genetic or pharmacogenomic tests. The tier-based catalogue applies both to pre-built tests and to individual markers or components ordered as part of a custom or personalised panel. The current tier-based catalogue is available in the Practitioner Portal and is incorporated into these Practitioner Terms by reference.

5.6 Warranties applying to every order

In respect of every order you place — regardless of Ordering Model or Commercial Structure — and whether or not you are asked to confirm these warranties at the point of order, you warrant and agree that: (a) you are the requesting and referring practitioner for the test for all clinical, professional, and regulatory purposes;

(b) ordering the test is within your scope of practice and consistent with your professional registration, code of conduct, and any scope-of-practice guidance issued by your Professional Body;

(c) you have a clinically appropriate relationship with the Client sufficient to support the order, as described in clause 3.3(c);

(d) you will comply with your Duty of Care as set out in clause 3.3;

(e) you hold current professional indemnity insurance that covers ordering pathology in the manner contemplated by the Ordering Model and Commercial Structure you are using; and

(f) you will comply with all obligations imposed on you by your Professional Body and applicable law in connection with the order, including any requirements to disclose financial interests or relationships to the Client.

5.7 Additional warranties for Direct Purchase

In respect of Direct Purchase Orders (that is, orders placed under the Direct Purchase Model), you warrant and agree additionally that: (a) you are the purchaser of record for the test as between you and i-screen, and you are solely responsible for payment to i-screen;

(b) you are on-supplying the test to the Client as part of your own services, and any on-supply arrangement (including any margin, mark-up, or bundled fee you charge the Client) is a matter between you and the Client and does not involve i-screen;

(c) you have considered, and are satisfied, that acting as the purchaser and requester of record for pathology in this Commercial Structure is within your scope of practice and consistent with your professional obligations, and you have sought your own advice from your Professional Body, professional association, or professional indemnity insurer where appropriate;

(d) you have satisfied yourself that your professional indemnity insurance, or other insurance you hold, provides adequate cover for the commercial resale activity contemplated by Direct Purchase, including supplier obligations to the Client under the Australian Consumer Law and contractual liability to the Client in respect of the supply of the test service;

(e) you will disclose to the Client, in a manner and at a time consistent with your professional obligations, the nature of your financial arrangement with i-screen for the test, including any margin, mark-up, or bundled fee you apply;

(f) where the Client does not have an i-screen consumer account or has not accepted the General Terms, you will ensure the Client receives the information required for them to understand i-screen's role, the limits of i-screen's services, and the allocation of clinical responsibility to you, consistent with clause 3.6 of the General Terms; and

(g) you will not represent to the Client or any third party that i-screen is the Client's treating or referring clinician, or that i-screen has assumed any clinical responsibility for the Client.

5.8 i-screen's acceptance of orders

Our acceptance of an order from you is not an endorsement of, or representation about, the clinical appropriateness of the order, your scope of practice, or your compliance with your professional obligations.

6. Reserved

(This section intentionally left blank. Subsequent clauses retain their numbering.)

7. Commercial Arrangements

7.1 No commission

Practitioners do not receive a commission, referral fee, or other payment from i-screen in respect of tests ordered for Clients. The commercial benefit to your practice of using our services takes the form of: (a) the Client Discount (see clause 7.2), which is a benefit to your Clients; or

(b) the margin, mark-up, or bundled fee you apply when on-supplying tests to your Clients under the Direct Purchase Model (see clauses 5.3 and 7.4).

7.2 Client Discount

Where a Client places an order under the Patient-Pays Model in connection with you as the referring practitioner, the Client is entitled to a discount off the standard consumer price for Eligible Tests (Client Discount). The Client Discount rate is typically 10%, but may vary by practitioner or from time to time, and the rate applicable to your Practitioner Account is set out in the Practitioner Portal.

The Client Discount is a benefit to the Client, not to you. We may update the Client Discount rate applicable to your Practitioner Account on reasonable notice.

7.3 Direct Purchase pricing

Pricing in respect of Direct Purchase Orders is as set out in the Direct Purchase Pricing Schedule. We may update the Direct Purchase Pricing Schedule on reasonable notice to you.

7.4 Practitioner margin

Under the Direct Purchase Model, any margin or mark-up you apply when on-supplying a test to a Client is a matter between you and the Client. You are responsible for: (a) determining the price at which you on-supply tests to Clients;

(b) clearly communicating that price to the Client before the Client commits to the service; and

(c) complying with all applicable consumer and taxation laws in respect of the on-supply.

7.5 Transition from previous commission arrangements

Where your Practitioner Account was previously subject to a commission arrangement under earlier versions of our practitioner program, that arrangement ends on the following transition dates: (a) for Tier 1 practitioners — 90 days from the commencement date of these updated Practitioner Terms;

(b) for Tier 2 practitioners — 12 months from the commencement date of these updated Practitioner Terms.

From the applicable transition date, your commercial relationship with i-screen is as set out in this clause 7 (no commission, Client Discount, or Direct Purchase margin only). Commission properly accrued in respect of eligible orders placed before the applicable transition date will be paid in accordance with the terms in force at the time of the order.

After the applicable transition date, no commission is payable in respect of any new order, regardless of earlier arrangements.

7.6 No inducement

You acknowledge and agree that: (a) the Client Discount, the Direct Purchase Model, and the provision of the Practitioner Portal are not intended as, and must not be treated as, inducements to order a particular test, to order tests generally, or to recommend i-screen's services in any way that could affect your clinical judgment;

(b) you must not allow any commercial arrangement with i-screen to influence the clinical appropriateness of the tests you order; and

(c) you must comply with any requirements imposed on you by your Professional Body in respect of inducements, financial interests, and disclosure to Clients.

7.7 Disclosure to Clients

You must disclose to each Client, in a manner and at a time consistent with your professional obligations, any financial relationship you have with i-screen that is relevant to the services you provide to them, including: (a) that the Client Discount is offered through your practice's relationship with i-screen;

(b) where applicable, that you are purchasing the test from i-screen and on-supplying it to them (for Direct Purchase Orders); and

(c) any margin, mark-up, or bundled fee you apply.

7.8 Taxes

Any amount paid or payable to you by i-screen, or by you to i-screen, is treated in accordance with applicable tax law. You are solely responsible for your own tax obligations, including GST where applicable.

8. Results, Confidentiality, and Privacy

8.1 Access to Client results

Your access to a Client's results through the Practitioner Portal or API is: (a) conditional on your continued eligibility and verification as a practitioner;

(b) subject to any Client preferences or objections notified to us; and

(c) subject to any applicable law, including privacy law and health information law.

8.2 Confidentiality

You must treat all Client information accessed through the Practitioner Portal or API as confidential health information, and must handle it in accordance with: (a) the Privacy Act 1988 (Cth), the Australian Privacy Principles, and any applicable state or territory health information legislation;

(b) your Professional Body's requirements for handling Client information; and

(c) the terms of the Privacy Policy, which applies to our handling of Personal Information that we share with you.

8.3 Notifiable conditions

Where a Client's test results indicate a notifiable condition, our Laboratory Partners are required to report the result to the relevant public health authority in accordance with applicable legislation, as described in clause 3.5 of the General Terms. Your obligations in respect of notifiable conditions are separate from, and not discharged by, those reports. You must comply with any reporting, contact-tracing, or follow-up obligations imposed on you by applicable law or by your Professional Body.

8.4 Security

You must implement reasonable security measures to protect Client information accessed through our services, must notify us immediately of any actual or suspected unauthorised access, use, disclosure, loss, or other compromise, and must cooperate with us in any investigation or notification process.

9. Restrictions on Use

You must not, and must not permit any other person to: (a) use the Practitioner Portal, API, or any other i-screen service in a manner inconsistent with these Practitioner Terms, the General Terms, the Privacy Policy, or applicable law;

(b) share, sell, or otherwise transfer your Practitioner Account credentials or API credentials;

(c) use automated means to access our services except through the API as expressly permitted;

(d) attempt to circumvent our verification, eligibility, or test-catalogue gating;

(e) represent yourself to any Client or third party as holding a registration, qualification, or scope of practice you do not hold;

(f) represent i-screen as the Client's treating or referring clinician, or as having assumed any clinical responsibility for any Client;

(g) use any i-screen name, logo, or branding other than in a manner we have approved in writing; or

(h) use the services, or encourage any Client to use the services, in a manner that could bring i-screen, any Laboratory Partner, or any Client into disrepute or regulatory jeopardy.

10. Suspension and Termination

10.1 Suspension or termination by us

We may suspend or terminate your Practitioner Account, your access to the Practitioner Portal, API, or any Ordering Model or Commercial Structure, or any other aspect of your relationship with us, at any time and without prior notice, where: (a) your professional registration, association membership, or professional indemnity insurance lapses, is restricted, becomes subject to adverse conditions, or cannot be verified;

(b) we reasonably consider that your use of our services is inconsistent with your scope of practice, the codes or standards of your Professional Body, applicable law, or these Practitioner Terms;

(c) you have breached, or we reasonably consider you are likely to breach, these Practitioner Terms, the General Terms, the Privacy Policy, or any other agreement between us;

(d) we reasonably consider that continued access is inconsistent with i-screen's regulatory obligations, clinical governance, or risk management; or

(e) we cease to offer the relevant service, or we restructure or modify our practitioner program.

10.2 Termination by you

You may terminate your Practitioner Account at any time by notifying us through the channels set out in the Practitioner Portal or by contacting admin@i-screen.com.au. Termination takes effect on receipt of your notice, subject to any handover or transition requirements necessary to protect Client interests.

10.3 Effect of suspension or termination

On suspension or termination: (a) your right to access the Practitioner Portal, API, and related services ceases to the extent of the suspension or termination;

(b) you remain responsible for fulfilling your Duty of Care to any Client whose tests you have ordered, including communicating results and following up on findings;

(c) any obligations of yours that by their nature survive termination — including under clauses 3 (Practitioner–Client Relationship), 5.6 and 5.7 (order warranties), 7.7 (disclosure), 8 (Results, Confidentiality, and Privacy), 11 (Liability and Indemnity), and 12 (General) — continue to apply; and

(d) any commercial amounts properly accrued before termination are payable in accordance with the terms in force at the relevant time.

10.4 Client transition

Where your Practitioner Account is suspended or terminated, we may take reasonable steps to ensure Clients are not materially prejudiced by the change, including by notifying affected Clients, continuing to release results already in progress, and directing Clients to alternative sources of information or care. Any such steps are taken in our discretion and do not reduce your Duty of Care to Clients.

11. Liability and Indemnity

11.1 Liability allocation

To the extent permitted by law: (a) i-screen is not liable to you or to any Client for any loss, damage, injury, or adverse outcome arising from your acts or omissions, your advice, your clinical decisions, your scope of practice, your failure to follow up on results, your failure to disclose financial relationships, or your breach of these Practitioner Terms, the General Terms, or any applicable law;

(b) the general liability limitations and exclusions in clauses 13.1, 13.2, 13.3, and 13.4 of the General Terms apply to the relationship between you and i-screen under these Practitioner Terms.

11.2 Practitioner indemnity

You indemnify and hold harmless i-screen, its directors, officers, employees, contractors, agents, and affiliated entities against all claims, demands, actions, suits, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to: (a) your use of the Practitioner Portal, API, or any other i-screen service;

(b) any order you place, including any Direct Purchase Order;

(c) any breach by you of these Practitioner Terms, the General Terms, the Privacy Policy, or any other agreement between us;

(d) any claim by a Client or third party relating to your advice, clinical decisions, scope of practice, treatment recommendations, failure to communicate or follow up on results, failure to disclose financial relationships, or any other act or omission in your professional capacity; and

(e) your violation of any law, regulation, or professional obligation. This indemnity survives termination of these Practitioner Terms.

12. General

12.1 Changes to these Practitioner Terms

We may update these Practitioner Terms from time to time. Where a change materially affects your rights or obligations, we will give you at least 30 days' notice before the change takes effect, and you will be asked to confirm your acceptance of the updated terms. For minor changes, we will give notice by posting the updated version on our website, and continued use of our services after the change takes effect constitutes acceptance.

12.2 Relationship with General Terms and Privacy Policy

These Practitioner Terms supplement and form part of the General Terms and Privacy Policy. All provisions of the General Terms and Privacy Policy apply to you, except where expressly modified by these Practitioner Terms. Where there is an inconsistency, these Practitioner Terms prevail in relation to matters concerning practitioners.

12.3 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Practitioner Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Practitioner Terms as described in clause 19.1 of the General Terms.

12.4 No partnership

Nothing in these Practitioner Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and i-screen. You are an independent practitioner using our services to support your own professional practice.

12.5 Dispute resolution

Any dispute between you and us arising out of or relating to these Practitioner Terms is to be resolved in accordance with the dispute resolution procedures in clauses 15.1 to 15.3 of the General Terms.

12.6 Governing law

These Practitioner Terms are governed by the law of Western Australia and the Commonwealth of Australia, and the parties submit to the exclusive jurisdiction of the courts of Western Australia.

12.7 Severability

If any provision of these Practitioner Terms is held invalid or unenforceable, it is severed or modified to the minimum extent necessary, and the remaining provisions continue in full force and effect.

Contact

Questions about these Practitioner Terms:

i-screen (Intelligent Screening Pty Ltd)

Email: admin@i-screen.com.au

Address: PO Box 8441, WA 6151

ABN: 92 615 110 917 ACN: 615 110 917