Our Practitioner Terms and Conditions

1. INTRODUCTION AND RELATIONSHIP TO GENERAL TERMS

This Practitioner Addendum supplements and forms part of our Terms & Conditions (“General Terms”) and our Privacy Policy (“Privacy Policy”). By registering for or using the Practitioner Portal, you agree to comply with this Addendum, the General Terms, and the Privacy Policy, as each may be updated from time to time. In the event of any inconsistency between this Addendum and the General Terms, this Addendum will prevail in relation to matters specifically concerning practitioners.

2. DEFINITIONS

Eligible Health Check A health check that: (a) is listed on our website Tests page; (b) is not discounted or part of a promotion; (c) is not a custom or personalised panel; and (d) is conducted at one of our affiliated collection centres.

Practitioner Account means the registered account created by a practitioner in the Practitioner Portal, which is required to track referrals, view commissions, and receive payments.

Practitioner Portal means the specialised system allowing: (a) qualified health practitioners registered in Australia; (b) overseas practitioners; and (c) personal fitness trainers to: (a) refer our Services to their clients; (b) order tests for their clients (where applicable); (c) access results; (d) manage referrals; (e) track client progress; and (f) receive commission payments or sales discounts (where applicable).

General Terms means our General Consumer Terms & Conditions available at https://www.i-screen.com.au/terms-and-conditions.

Privacy Policy means our Privacy Policy available at https://www.i-screen.com.au/privacy-policy.

3. PRACTITIONER PORTAL, PROFESSIONAL RELATIONSHIPS, AND REFERRAL ARRANGEMENTS

3.1 Practitioner Eligibility and Professional Requirements

(a) Our Practitioner Portal is exclusively available to qualified health practitioners who are currently registered and licensed to practice in Australia with the relevant professional bodies, maintain current professional indemnity insurance adequate for their scope of practice, and agree to comply with additional practitioner-specific terms and conditions.

(b) Eligible practitioners include medical doctors, naturopaths, nutritionists, dietitians, personal trainers and other health professionals whose scope of practice includes reviewing and interpreting pathology results for their clients.

(c) Practitioners must maintain their registration and professional standing throughout their use of our Services and must immediately notify us of any changes to their registration status, professional qualifications, or insurance coverage.

3.2 Practitioner Professional Responsibilities and Limitations

(a) Practitioners using our Services acknowledge and agree that they remain fully and exclusively responsible for their professional relationships with their clients, including all aspects of clinical assessment, medical advice, treatment recommendations, and ongoing care management.

(b) In most cases, our Services provide identical information and interpretations to both practitioners and their clients, and we do not provide practitioners with additional clinical insights, medical recommendations, or professional guidance beyond what is available to clients directly. We may, at our discretion, provide additional AI summaries to practitioners over and above the information we give to their clients, for complex tests that may require additional interpretive support.

(c) Practitioners must exercise their own professional judgment, clinical expertise, and knowledge of their clients' complete medical histories when interpreting and acting upon any information provided through our Services.

(d) Practitioners remain solely responsible for compliance with their professional obligations, regulatory requirements, ethical standards, and legal duties to their clients.

3.3 Referral Commission Arrangements and Disclosure Requirements

(a) We may provide referral commissions or other financial incentives to practitioners who refer clients to our Services, with specific terms and rates to be established in separate agreements with qualified practitioners.

(b) All practitioners receiving any form of compensation, commission, or benefit from client referrals must disclose such arrangements to their clients in accordance with applicable professional standards, ethical requirements, and legal obligations in their jurisdiction.

(c) Practitioners must provide clear, honest disclosure about the nature and extent of any financial relationship with i-screen before recommending our Services to clients.

(d) Commission arrangements do not create any obligation for practitioners to recommend our Services, and practitioners must exercise independent professional judgment in determining whether our Services are appropriate for their clients.

3.4 Referral Tracking, Eligibility and Commissions

(a) To be eligible for referral commissions or other agreed financial incentives, you must hold a valid Practitioner Account and make referrals for Eligible Health Checks using our Practitioner Portal or other approved referral method.

(b) Commissions are not payable for referrals that do not meet the definition of an Eligible Health Check.

(c) Your commission rate is assigned at the time of registering your Practitioner Account with us.

(d) Commissions are paid on or around the 12th of each month for the previous calendar month’s eligible orders. If the 12th falls on a weekend or public holiday, payment will be made on the next business day.

(e) Commission payments are made by bank transfer into your nominated bank account, after deductions (if applicable) such as tax.

(f) We reserve the right to withhold commission payments if the referred client cancels their service or requests a refund within the standard 30-day order cancellation period.

(g) We reserve the right to withhold or reverse commissions for referrals that are fraudulent, cancelled, refunded, or otherwise do not meet program requirements.

3.4 Practitioner Portal Functionality and Limitations

(a) The Practitioner Portal provides tools for client test ordering, result access, referral tracking, commission management, and administrative functions related to practitioner-client relationships within our system. However, practitioners acknowledge that our Portal does not replace their existing practice management systems, clinical record-keeping obligations, professional documentation requirements, or other professional tools and processes.

(b) Practitioners remain responsible for maintaining their own clinical records, ensuring continuity of care, managing client relationships, and fulfilling all professional and regulatory obligations independent of our Services.

3.5 Discount Code Usage

(a) Exclusive Use – Any discount code provided to you is for the exclusive use of members within your network.

(b) Non-Disclosure – You must not publish, post, or otherwise share the discount code on the internet or any other platform accessible to individuals outside your network.

(c) Limitations – Discount codes cannot be combined with any other offers, promotions, or discounts.

(d) Revocation – We reserve the right to revoke any discount code at our discretion.

(e) By using a discount code, you agree to comply with these terms and conditions.

4. GENERAL PROVISIONS

(a) This Practitioner Addendum is to be read in conjunction with, and forms part of, the Terms & Conditions (“General Terms”) and the Privacy Policy. All provisions of the General Terms and Privacy Policy apply to practitioners, except where expressly modified by this Addendum.

(b) If there is any inconsistency between this Addendum and the General Terms, this Addendum will prevail with respect to matters specifically relating to practitioners.

(c) Nothing in this Addendum limits or excludes any rights, obligations, or protections that apply under the General Terms or Privacy Policy.

CONTACT INFORMATION

If you have questions about these Terms and Conditions or need to provide formal notice under this Agreement: i-screen (Intelligent Screening Pty Ltd) Email: admin@i-screen.com.au Phone: 0290606208 Address: PO Box 8441, South Perth WA 6151 ABN: 92 615 110 917 ACN: 615 110 917

This Agreement was last updated on 12th August 2025 and is effective immediately for all new users and upon next use for existing users.